Refund policy
At ModernKitchenTools, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
Return Eligibility
- You may return items within 30 days of receiving your order.
- Products must be unused, in original condition, and in original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Free Returns
We offer free returns worldwide. If your item is eligible, we will provide return instructions and support throughout the process.
Refunds
Once your return is received and inspected:
- Approved refunds will be processed within 3–7 business days.
- Refunds will be issued to your original payment method.
- Depending on your bank or provider, it may take additional time for the funds to appear.
Non-Returnable Items
- Items damaged due to misuse or improper handling
- Products returned without prior contact
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will resolve the issue promptly with a replacement or full refund.
How to Start a Return
Please contact us at support@modernkitchentools.store with your order details.